Last year my parents bought me a bunch of perenials for my birthday. I was so excited to plant some new flowers. Most of them survived but a few didn’t. Fortunately, I had the receipt. So I pulled up the dead roots, dropped them in a bag and headed off to Lowes.
(I was going to take a picture of the roots in the bag, but I completely forgot!)
They applied the amount paid back to the credit card that had made the original purchase with no questions asked.
From the website: If your trees, shrubs or perennials don’t survive a year, we’ll replace them free of charge. Just bring in the plant and your receipt.
What I learned Always keep a receipt if you make a live purchase at Lowes. Then if you’re flowers die, dig up the dead roots.